Delivery Information

Local Delivery (Within Klang Valley)


BT eStore offers Free Shipping for order above RM500 within Klang Valley areas! Extra large volume / heavy weight product might impose addition shipping charge which will stated at product page if any.


For in stock item, we ship out on the next business day if order and payment are received before 4:00p.m. Malaysia time. Normally, the shipping process will take 2-5 days to reach your address. Please contact BT eStore if you did not receive your parcel within 7 working days after shipped. BT eStore is not responsible for parcel unclaimed after a month from the shipped date.


BT eStore is not responsible for customer's loss or damages due to the result of late delivery / unable to deliver / cancellation of an order.




Non-Local Delivery (Beyond Klang Valley)


Shipping charges are applied for delivery beyond Klang Valley area based on the actual parcel weight.


Please contact us for retrieving the shipping cost for your order if you're located in Sarawak and Sabah.




International Shipping


For shipping to overseas, please kindly contact us for shipping charges.